Lively discussions on the graphic arts and publishing — in print or on the web

Go Back   Desktop Publishing Forum > General Discussions > Hardware & Gadgets

Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 04-05-2020, 02:31 PM   #1
Join Date: Oct 2004
Posts: 10,478
Default Really, HP????

I was researching an HP Officejet 6970 query in the dslreport's PC Hardware forum and decided to take a look at the 6970's User Guide stumbling across the following--HP6970 User Guide, page 89, emphasis mine:

"The HP cartridges used with this printer contain a memory chip that assists in the operation of the printer. In addition, this memory chip stores a limited set of anonymous information about the usage of the printer, which might include the following: the number of pages printed using the cartridge, the page coverage, frequency of printing, and the printing modes used.

This information helps HP design future printers to meet our customers' printing needs. The data collected from the cartridge memory chip does not contain information that can be used to identify a customer or user of the cartridge or their printer.

HP collects a sampling of the memory chips from cartridges returned to HP's free return and recycling program (HP Planet Partners: hp.com/recycle ). The memory chips from this sampling are read and studied in order to improve future HP printers. HP partners who assist in recycling this cartridge might have access to this data, as well.

Any third party possessing the cartridge might have access to the anonymous information on the memory chip. If you prefer to not allow access to this information, you can render the chip inoperable. However, after you render the memory chip inoperable, the cartridge cannot be used in an HP printer.

If you are concerned about providing this anonymous information, you can make this information inaccessible by turning off the memory chip's ability to collect the printer's usage information."

The above charming bit of info is followed by instructions on how to disable the euphemistically named "usage information function".

All I can say--other than I'm so glad I moved away from HP printers (used/owned for many years HP IIP, HP6MP and HP2200D) to Brother--is:


I don't know how many of HP's printers are part of this "program" and I don't know if perhaps it's just their inkjet printers and not their laserjets but, it might be a good idea to check the User Guide of any (relatively recent) HP printers one owns to see if it might be infected with this "usage information function" ink/toner cartridges...

terrie is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -8. The time now is 06:53 PM.

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2023, vBulletin Solutions, Inc.
Contents copyright 2004–2019 Desktop Publishing Forum and its members.