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Old 10-14-2018, 12:01 PM   #1
Andrew B.
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Default My Windows 10 got trashed but there was a fix

I did a routine restart of my computer because it had been on for more than a day. I left the room while it restarted and when I came back my desktop looked completely different. Different wallpaper. Most folders and shortcuts gone. And a message that said "we can't sign in to your account." It told me to try to sign in or my data could be lost. I was suspicious, so I rebooted. But nothing changed. So I tried signing into my account and it seemed to be working. But nothing changed. Restarted again. Same thing. Also, my calendar program didn't work, and other software started up as if they had never been started before.

Okay, enough explaining. Using my emergency computer, I found this a Microsoft page that covers this. The first thing on the list was to restart multiple times. So I decided to try three more times. The first time fixed it and I didn't have to move to the next thing to try.

Anyway, I post this just in case you run into this message. And FWIW, before this got fixed I had looked at the users folder on the hard disk and there was a new one called "temp." And I think some users were gone, but not my account. But now that my computer is working right, the "temp" folder is gone. Maybe Windows botched an update but was able to recover. Or maybe a virus was working its way in. My hunch is it was Windows causing the problem.

   
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Old 10-14-2018, 12:23 PM   #2
terrie
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Quote:
andrew: My hunch is it was Windows causing the problem.
With it being Windows 10, how could there be any doubt?! '-}}


I'm glad you were able to get back your original user proile.



I don't know if the procedure I outlined to Copy/Duplicate a Windows User Profile will work in Win10 but it might be worth a try--I'd appreciate if you had the time to test it in Win10 and then I'd update the post and the associated PDF--as you'd have an alternative Windows user profile in case this happens again. I've double checked the links in the procedure and they are both still valid.


Also...if you've not recently backed up your data, now would be a very good time to do that since the current Windows 10 update is deleting user data--all of it!--on some systems.



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Old 10-14-2018, 01:10 PM   #3
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I'm interesting in exploring this but I can't concentrate right now. I did, however, find a discussion at Microsoft about this. There are even some utilities mentioned.

BTW, I was just thinking that someone using Windows 10 should probably have a Windows 7 computer as their emergency backup computer. Imagine Microsoft pushing out an update that trashes a users computer, so they move to their backup computer that also has Windows 10, and Microsoft pushes the same trashing update to the backup computer.

   
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Old 10-15-2018, 07:07 AM   #4
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>> Imagine Microsoft pushing out an update that trashes a users computer, so they move to their backup computer that also has Windows 10, and Microsoft pushes the same trashing update to the backup computer.

It's the Microsoft Way. I've had people at MS castigate me for "taking chances" by not accepting every Windows update or new version they throw my way.

FWIW, the update that deleted your data got pulled pretty quickly once the problem became known. Not that it pulls the deleted data back ... once you've been screwed, there's no re-virginizing you ;-)

But hey, dodge one bullet, they've got more.

   
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Old 10-15-2018, 07:13 AM   #5
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>> I found this a Microsoft page that covers this.

That's rather ... um ... *interesting* advice they offer there.

"If you still can't sign in, try creating a new local administrator account, and then delete the account you're unable to sign into."

I guess the temp account Windows creates must be an admin account, else you wouldn't be able to follow any of that advice. If a virus is suspected, letting it play inside your temp admin account would be ... alarming. A bit of caution seems in order in that case.

   
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Old 10-15-2018, 10:26 AM   #6
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Quote:
andrew: There are even some utilities mentioned.
Thanks for that link. The ForensiT products look interesting even though most are for use in a corporate environment. They do offer a personal edition of Transwiz for free--it's a utility to move from one system to another--and they also offer trial versions with the full software in the $80 range.



>>I was just thinking that someone using Windows 10 should probably have a Windows 7 computer as their emergency backup computer.

Yes...definitely a good idea...of course, if one had a Win7 system, why would one use Win10?? '-}}




>>I'm interesting in exploring this but I can't concentrate right now.

Don't give it a second thought...no biggie...




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Old 10-15-2018, 10:28 AM   #7
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steve: I've had people at MS castigate me for "taking chances" by not accepting every Windows update or new version they throw my way.
That drives me absolutely NUTS!



>>That's rather ... um ... *interesting* advice they offer there.

It's Microsoft who has decimated if not totally eliminated their own quality control group so there is no one at Microsoft to test dubious "advice"...




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Old 10-15-2018, 12:22 PM   #8
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As usual, The Register (UK-based) has a fabulously entitled article on Microsoft's latest fubar: "In Windows 10 Update land, nobody can hear you scream (Probably because Microsoft has accidentally disabled your audio)"


And here are a couple of excerpts--emphasis mine:


"It has been a hellish couple of weeks for the Windows giant following the launch of the troubled October update for its flagship operating system. Not content with Display Audio issues, mysterious file deletions and borking HP computers thanks to a “known incompatibility” with drivers for an obscure bit of hardware (aka the “keyboard”), it seems audio is next in the firing line."


"As a sad-faced engineer in a high-visibility vest reset the “days without a Windows Update incident” clock back to zero, Microsoft rapidly pulled the update to work out what was happening."



Be sure to browse the entertaining comments also...'-}}



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Old 10-15-2018, 05:56 PM   #9
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Originally Posted by terrie View Post

Yes...definitely a good idea...of course, if one had a Win7 system, why would one use Win10?? '-}}
Because I didn't listen to you, even though I knew you were right. What can I say, I wanted all the new gizmos.

   
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Old 10-16-2018, 08:44 AM   #10
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LOL!!! You are a trailblazer in using Win10 hacking your way through Microsoft's crap...'-}}



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