Lively discussions on the graphic arts and publishing — in print or on the web

BobRoosth · 04-13-2011, 09:20 PM

I am working with a client who just set up an iMac with CS5. He has an HP AIO and wants to scan with Photoshop. I do not find Import from Scanner as I would expect, but I go to Settings, Printer/FAX, choose Scan, I can scan from the HP directly to Photoshop.

I suspect the 64 bit version of Photoshop is not 'seeing' the 32 bit scanner interface, but am unclear on how to correct the problem.

Suggestions? I can use a Mac, but troubleshooting like this is a challenge for me.

04-13-2011, 09:20 PM	#1
BobRoosth Member Join Date: Jan 2005 Location: Los Angeles, Ca. Posts: 942	MAC CS5 Scanning I am working with a client who just set up an iMac with CS5. He has an HP AIO and wants to scan with Photoshop. I do not find Import from Scanner as I would expect, but I go to Settings, Printer/FAX, choose Scan, I can scan from the HP directly to Photoshop. I suspect the 64 bit version of Photoshop is not 'seeing' the 32 bit scanner interface, but am unclear on how to correct the problem. Suggestions? I can use a Mac, but troubleshooting like this is a challenge for me.

Thread Tools
Show Printable Version Email this Page
Display Modes
Switch to Linear Mode Switch to Hybrid Mode Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Scanning objects	iamback	Images	2	05-04-2008 11:40 PM
Scanning Paintings	iamback	Images	2	07-20-2006 04:27 AM
How much to charge for scanning?	dcdesigngirl	Images	15	06-29-2006 06:59 PM
Scanning resolution	Adrian	Images	9	07-24-2005 08:25 AM
VueScan scanning software	ktinkel	Software	14	05-18-2005 06:18 PM