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Old 10-25-2019, 07:13 AM   #11
Steve Rindsberg
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Quote:
Originally Posted by terrie View Post
Well...that is the complete opposite of my experience with more current HP printers and...that said, I'm glad someone found installing them wasn't too bad...



Perhaps I'm the exception to the HP "it's easy-peasy" rule...'-}}




Terrie
I've run into others that were total brats. You may be exceptional but you're not alone.

   
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Old 10-25-2019, 01:41 PM   #12
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steve: You may be exceptional but you're not alone.
LOL!!! '-}}



I'm wondering if the diff in installation experiences is due to stand-alone printer vs. AIO???




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Old 12-22-2019, 04:34 PM   #13
Andrew B.
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Done. I got the HP Officejet Pro 8025 All-in-One. The delay was I expected to get help from someone who kept becoming unavailable, and then I realized I might never get help.

Took two hours to unbox, set up, and test. Something for which I don't have the stamina. But, I bought it anyway and as I was checking out, Amazon asked me if I want a tech to set it up for me. So that was the solution for setting it up.

I was lying on the couch most of the time and the tech alerted me about what was going on. Also, I could, at least, see my laptop screen as he was fiddling with the computer part of the setup.

And, or course I put my two cents in. I told him how to test the fax's ability to send. And I told him to run the print quality (not align) test too. And I had to get up and help him solve a problem with paper not aligning correctly.

Hmmm. I just made myself less happy with the service. Sigh.

But, all of the help you folks gave me deciding what to get made it easier in the end. It was on my Amazon wish list ready to go, and so all I had to do is send it to my shopping cart.

   
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Old 12-23-2019, 06:33 AM   #14
Steve Rindsberg
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Good show, Andrew.

One thing to be aware of (assuming that the printer-portion innards are something like the 8021): Don't mix paper stock in the tray. I've no idea exactly what the thing senses to determine how to behave, but when you mix 'em up, it definitely acts up.

Example: Right after I bought mine, I wanted to see how it did printing photos, so I popped a couple sheets of photo paper atop the regular printer paper that was already in the tray. Even though I set the driver to match the photo paper, the results were not just bad, they were off the charts, crapwise.

After all manner of fooling around, I gave up and called HP support, expecting little or no help there, but what the hell, I was quickly approaching Witt's End and needed a detour.

Ended up talking with a GREAT tech support guy who was equally confused by all of this but between us we eventually tumbled to the problem. And both learned something new.

So there ya go. My two cents.

   
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Old 12-23-2019, 01:26 PM   #15
terrie
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andrew: Done. I got the HP Officejet Pro 8025 All-in-One.
YAY!!! '-}}



Glad you were able to get the setup sorted. Give the setup experience a few more days before doing any sort of satisfaction survey--I find I have a better perspective if I let it sit for a few days...




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