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Old Yesterday, 11:56 AM   #7
terrie
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Join Date: Oct 2004
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Quote:
andrew: unacceptable certificate.
Oh...I get those every once in a while and I have to fumble about to remember how to fix it.

This is off the top of my head but...when you get a cert error, go to Personalities and select Properties for the email account with the issue. Click on the "Last SSL Info" button--you may need to do this on both the Generic and Incoming Mail tabs in Properties and you have to have tried to retrieve/send mail so that there is active data in the pipeline.

The Connection Infomation Manager window will open. Then click on the "Certificate Information Manager" button which will open a new window.

You should see a "Server Certificates" section and you need to click "+" symbol to open the dropdown--you need to drill down opening each level in turn by clicking on the "+" symbols. You need to look at each entry to see which one is problematic, highlight it and then click on the "add to trusted" button.

You may need to do this a couple of times--I never quite remember the sequence and so I just keep at it until all the little face icons are smiling.


Hope the above proves useful...


Terrie
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