Lively discussions on the graphic arts and publishing — in print or on the web

Go Back   Desktop Publishing Forum > General Discussions > General Publishing Topics

Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old Yesterday, 11:56 AM   #7
Join Date: Oct 2004
Posts: 8,918

andrew: unacceptable certificate.
Oh...I get those every once in a while and I have to fumble about to remember how to fix it.

This is off the top of my head but...when you get a cert error, go to Personalities and select Properties for the email account with the issue. Click on the "Last SSL Info" button--you may need to do this on both the Generic and Incoming Mail tabs in Properties and you have to have tried to retrieve/send mail so that there is active data in the pipeline.

The Connection Infomation Manager window will open. Then click on the "Certificate Information Manager" button which will open a new window.

You should see a "Server Certificates" section and you need to click "+" symbol to open the dropdown--you need to drill down opening each level in turn by clicking on the "+" symbols. You need to look at each entry to see which one is problematic, highlight it and then click on the "add to trusted" button.

You may need to do this a couple of times--I never quite remember the sequence and so I just keep at it until all the little face icons are smiling.

Hope the above proves useful...

terrie is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
New Compuserve Software Andrew B. General Publishing Topics 10 08-14-2014 03:35 PM
Compuserve pop email slow Andrew B. The Corner Pub 5 06-17-2014 07:10 PM
B&H guy who was on CompuServe John Spragens Photography 9 04-20-2010 05:26 PM
What can I do with CompuServe? Andrew B. The Corner Pub 39 12-09-2006 10:37 AM
R.I.P. CompuServe ktinkel The Corner Pub 50 10-04-2005 08:33 PM

All times are GMT -8. The time now is 06:43 AM.

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Contents copyright 2004–2014 Desktop Publishing Forum and its members.